COMMON QUESTIONS
How quickly are orders processed and fulfilled?
We can facilitate bulk orders with a 3-7 day lead time after confirmed payment.
What is the return policy?
All items (with the exception of medical machines i.e: ventilators, respirators, etc.) are NON-REFUNDABLE due to safety and hygienic precautions.
What are the standards of PPE items?
- All PPE and supplies meet US standards.
- Respiratory protective device FFP2 EN 149 (CE Cat. 3) or comparable to "N95", "KN95", P2, Korea 1st Class, DS (Japan) or equivalent standards
- "FFP3" according to EN 149:2001+A1 CE Cat. 3 or equivalent standards
- AAMI PB70 all levels acceptable or equivalent standards
Is there a wholesale minimum?
We supply ultra-high volume bulk orders. We are not a retail space. We have fulfilled orders in volumes of 1 million+. While we do not have a minimum order amount, please keep in mind that this is for high volume bulk orders.
Are items available in the United States?
Our inventory is in the United States and overseas. We received regular shipments.